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020 -INTERNATIONAL STANDARD BOOK NUMBER
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a
ISBN
975-440-3112 (paperback-)
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040 -CATALOGING SOURCE
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a
Original cataloging agency
NEU GrandLibrary
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050 -LIBRARY OF CONGRESS CALL NUMBER
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a
Classification number
HF5415.5
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b
Item number
.A28 2004
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245 -TITLE STATEMENT
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a
Title
Müşteri memnuniyeti ve ölçümü /
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c
Statement of responsibility, etc
Şebnem Akın Acuner.
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h
Medium
BOOK
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260 -PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
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a
Place of publication, distribution, etc
Ankara :
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b
Name of publisher, distributor, etc
Milli Prodüktivite Merkezi Yayınları,
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c
Date of publication, distribution, etc
2004.
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300 -PHYSICAL DESCRIPTION
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a
Extent
120 p. :
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b
Other physical details
ill. tabl. ;
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c
Dimensions
24 cm.
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440 -SERIES STATEMENT/ADDED ENTRY--TITLE
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a
Title
Milli Prodüktivite Merkezi Yayınları;
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v
Volume number/sequential designation
No.655.
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504 -BIBLIOGRAPHY, ETC. NOTE
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a
Bibliography, etc
Includes bibliographical references.
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650 -SUBJECT ADDED ENTRY--TOPICAL TERM
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a
Topical term or geographic name as entry element
Customer relations.
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650 -SUBJECT ADDED ENTRY--TOPICAL TERM
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a
Topical term or geographic name as entry element
Customer services
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650 -SUBJECT ADDED ENTRY--TOPICAL TERM
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a
Topical term or geographic name as entry element
Customer relations
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